No waiting rooms. No rushed appointments. No aides doing the work your PT should be doing. Here's how sessions are delivered, how cash-pay PT works, and how to use your insurance.
Both delivery options — telehealth and concierge — are available for physical therapy and performance coaching. The best choice depends on your goals, your location, and your schedule.
Full-hour, one-on-one sessions via secure video. Effective for PT evaluation, exercise prescription, movement coaching, form review, and performance programming. Available anywhere in California.
Dr. Jung comes to you — your home gym, your apartment complex gym, or a facility of your choosing. Based in the Yorba Linda, Placentia, and Anaheim area. Hands-on treatment and real-time coaching in the environment where you actually train.
Most outpatient PT clinics bill insurance — which means they operate on insurance reimbursement rates. That creates pressure to see more patients per hour, delegate treatment to aides, and limit session length. Augment Performance operates differently.
| What you get | Augment Performance | Typical Insurance Clinic |
|---|---|---|
| Session length | 60 full minutes | 30–40 minutes (billed as 60) |
| Who treats you | Dr. Jung, the entire session | PT for part, aide for the rest |
| Session frequency | As clinically appropriate | Capped by insurance authorization |
| Treatment decisions | Based on your goals and needs | Constrained by approved diagnosis codes |
| Referral required | No | Sometimes required by plan |
| Scheduling | Flexible, direct with Dr. Jung | Front desk, waitlists, rotating staff |
| Surprise bills | None — flat rate, billed upfront | Common after EOB adjustments |
There are three ways to work with Dr. Jung for physical therapy. Each fits a different situation.
Flat session rate
Pay directly per session. No claims, no EOBs, no surprise adjustments months later. You know the cost upfront — Dr. Jung knows your treatment isn't being second-guessed by a utilization reviewer.
Best for: patients with HDHPs, no PT benefits, or who want the simplest path to care.
Pay session rate, get reimbursed
After each session, you receive a superbill — a fully itemized receipt with CPT codes, diagnosis codes, and provider NPI. You submit it to your insurance for out-of-network reimbursement. Many PPO plans cover 50–80% of the allowed amount after your out-of-network deductible.
Best for: patients with PPO plans that include out-of-network PT benefits. Call your plan and ask before your first visit.
Standard insurance co-pay
For patients who require in-network coverage, Dr. Jung can see you through Luna PT, where he works as a contracted therapist. Luna accepts major insurance plans including Medicare, Aetna, Cigna, United Healthcare, and more. Sessions are in-home or at a mutually convenient location.
Best for: patients on Medicare or plans that require in-network PT. Availability subject to Luna's coverage area and scheduling.
A superbill is not a claim — it's documentation you submit yourself to your insurer. Many patients with PPO plans recover a significant portion of their out-of-pocket cost this way.
Call the member services number on the back of your insurance card and ask: "Do I have out-of-network PT benefits? What is my out-of-network deductible, and what percentage does the plan reimburse after I meet it?" Get a reference number for the call.
Payment is collected at time of service. No claims are filed on your behalf — you pay the flat rate directly.
After each session you receive a superbill with your name, date of service, CPT procedure codes, ICD-10 diagnosis codes, provider NPI, and amount paid — everything your insurer needs to process a reimbursement claim.
Most plans have an online member portal or a paper claim form (CMS-1500) for out-of-network claims. Attach your superbill. Reimbursement timelines vary — typically 2 to 6 weeks.
Your insurer sends reimbursement directly to you — not to the provider. The amount depends on your plan's allowed amount, your remaining out-of-network deductible, and your coinsurance rate.
Note: Augment Performance cannot guarantee reimbursement from any insurer. Reimbursement depends entirely on your specific plan and benefits. Verify your benefits before beginning care.
For patients who need in-network coverage, there is a path to see Dr. Jung that works with your insurance.
Dr. Jung is a contracted physical therapist with Luna PT — a network that provides in-home physical therapy covered by major insurance. If you require in-network care, you can be seen through Luna, where Dr. Jung serves as your therapist and comes to you.
Luna handles insurance verification, billing, and claims on your behalf. You pay your standard in-network co-pay and nothing more. Sessions are in-home, at a time that works for your schedule.
Luna PT availability for Dr. Jung is subject to scheduling and coverage area. Contact us to confirm whether Luna is an option for your location and insurance plan before booking.
Every engagement — PT or performance coaching — follows the same core process.
Apply or Book
Performance coaching clients submit an application — Dr. Jung reviews every one personally to confirm it's the right fit before any commitment is made. PT patients book directly through the scheduling portal.
Intake Paperwork
Before your first session, you'll complete an intake form covering health history, training background, lifestyle factors, and goals. This lets Dr. Jung walk in already knowing who you are — not spend your first hour figuring it out.
Assessment
Every engagement starts with an assessment — not a template workout. Movement screens, strength testing, load history, and goal mapping establish your baseline and identify the leverage points.
Your Plan
Built from the assessment data — not pulled off a shelf. For patients, this is your treatment plan. For coaching clients, this is your first training block. Either way, you know exactly what you're doing and why.
Execute & Adjust
Sessions are full-hour and one-on-one. Between sessions, you have direct access to Dr. Jung for questions and adjustments. Programs are updated based on how you're actually responding — not on a fixed timeline.
No referral is required for cash-pay or superbill sessions. California is a direct access state — you can see a PT without a physician order. Luna sessions may require a referral depending on your specific insurance plan.
Common PT codes include 97110 (therapeutic exercise), 97530 (therapeutic activities), 97012 (traction), 97140 (manual therapy), 97035 (ultrasound), and 97001/97002 (evaluation/re-evaluation). The codes on your superbill will reflect the specific services provided in your session.
Call your insurer before your first visit. Ask specifically about out-of-network outpatient physical therapy benefits, your out-of-network deductible, and the reimbursement percentage. Most PPOs do reimburse — HMOs generally do not cover out-of-network care.
Pricing is provided directly during the intake process. Reach out or apply below and we'll walk you through the current rate structure before any commitment is made.
For many conditions — especially evaluation, exercise prescription, movement coaching, and follow-up care — telehealth is highly effective. Hands-on manual therapy requires an in-person concierge session. Dr. Jung will recommend the right format based on your presentation.
Not sure which option is right for you? Reach out directly — we'll help you figure out the best path before you commit to anything.